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How lk88 Handles Your Personal Information

Your account with us involves personal data — and we treat that seriously. This policy explains exactly what we collect, why we collect it, and how it stays protected when you use lk88, including when you deposit via Touch 'n Go eWallet, Boost, or…

No data sold to third partiesEncrypted account storageTouch 'n Go eWallet transaction privacyYour rights to access and correct your data

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What We Collect and Why It Matters

lk88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details needed to verify your identity and process transactions — your name, contact details, and payment method identifiers. If you deposit through Touch 'n Go eWallet, Boost, or GrabPay, we receive a transaction reference from the payment processor,

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not your wallet credentials. We also collect device and session data automatically when you browse: your IP address, browser type, and session timestamps. This helps us detect unusual access patterns and keep your account secure. We do not collect more than what is operationally necessary. Data
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is stored on servers with encryption at rest and in transit. Access to personal records is restricted to staff with a direct operational need. Where local law in Malaysia requires us to retain certain transaction records, we hold them for that period only — no longer.
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If you close your account, we will confirm the retention period that applies to your records at that point. Your use of this platform is subject to the laws and regulations of the jurisdiction in which you access it, and this policy applies where local law
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permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or raise a concern about the personal data we hold, you can reach our account support team directly. We handle data-related requests separately from general account queries so they receive the right attention. Response times depend on the complexity of your request, but we acknowledge all privacy queries promptly.

Live Chat Reach our support team via live chat on the lk88 site. Use this for urgent account data questions or to flag unusual account activity quickly.

Email Support Send a written data request to our support email. Include your registered account name so we can locate your records without delay.

Account Help Centre Log into your account and access the help section to submit a privacy request directly linked to your account record for faster handling.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

From the moment you create an account to the point you request a withdrawal, your data passes through a set of controls we maintain consistently. Whether you are in Shah Alam or Johor Bahru, the same protections apply. Here is how the key areas of data handling work in practice.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your display settings. You can clear cookies via your browser at any time; this will log you out of the active session.

Account Security Controls

Account access uses OTP verification on login and on withdrawal requests. If we detect a sign-in from an unfamiliar device, we require a second verification step before the session opens.

Data Retention and Deletion

We keep transaction records for as long as required under applicable Malaysian law. When that period ends, records are deleted. You can request a summary of what we hold at any time by contacting support.

Third-Party Data Sharing

We share transaction references with payment processors like Touch 'n Go eWallet, Boost, and GrabPay only to confirm and clear your deposit or withdrawal. We do not sell or pass your personal data to advertisers.

Common Questions About Your Privacy on lk88

These are the data and privacy questions we hear most from account holders in Malaysia. Each answer reflects how our platform actually operates, not a generic policy template.

We collect your name, email address, phone number, and the payment method you register with — for example, your Touch 'n Go eWallet or GrabPay account reference. We do not store your wallet login credentials.

Yes. Contact us via live chat or email with your registered account name and we will provide a summary of the personal data we hold. We aim to respond to access requests within a reasonable timeframe.

Only with payment processors — Boost, GrabPay, Touch 'n Go eWallet — to confirm transactions. We do not sell your data or share it with marketing or advertising partners.

We retain transaction records for the period required by applicable Malaysian law. Once that obligation ends, the records are deleted. Contact support to confirm the specific retention period for your account.

Log into your account and use the help section to submit a correction request, or contact support directly via live chat or email. We will update your record once your identity is confirmed through our standard OTP process.

Yes. We receive only a transaction reference from the payment processor — not your Boost PIN or DuitNow credentials. All data in transit between your device and our platform is encrypted.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoChampion Reels Infolk88 Glossary

How lk88 Handles Your Personal Information

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Cookies and Session Data

Account Security Controls

Data Retention and Deletion

Third-Party Data Sharing

Common Questions About Your Privacy on lk88

01 What personal data does lk88 collect when I register?

02 Can I request to see the data lk88 holds about me?

03 Does lk88 share my data with third parties?

04 How long does lk88 keep my account data after I close my account?

05 How do I request a correction to my personal data?

06 Are my payment details secure when I deposit via Boost or DuitNow?

Privacy Policy

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